Reference

What Governs Your Account with appkittie

These legal terms set out the conditions under which your account operates, what data we hold, and how access is determined by local law in Pakistan and other eligible regions. Reading them takes a few minutes and saves confusion later.

Account eligibility by regionData handling and retentionJazzCash, Easypaisa, Raast payment rulesYour rights and how to exercise themContact path for legal requests
appkittie What Governs Your Account with appkittie
HOW WE HANDLE YOUR DATA

Data Practices, Cookies and Account Security

Your account data is used only to operate the service — to process your JazzCash, Easypaisa, or Raast transactions, verify your identity, and keep your account secure. We do not sell personal data to third parties. Here is how we handle the main areas your data touches.

Data Retention

We keep account and transaction records for as long as required by applicable law and our internal compliance obligations. You can request details of what we hold about your account.

Cookies and Session Tracking

Cookies help us keep your session active, remember your wallet preference, and measure how pages load on your device. You can manage cookie settings through your browser at any time.

Account Security Measures

Login is protected with OTP verification sent to your registered mobile number. Wallet-linked transactions via JazzCash or Easypaisa require your PIN confirmation at the wallet level.

Requesting Changes or Deletion

To request a correction, export, or deletion of your personal data, contact us via the legal email channel. We respond within the period required by applicable data rules in your region.

REACH OUR LEGAL TEAM

Contact Us for Legal or Policy Matters

If you have a question about how these terms affect your account, or if you want to make a formal request related to your data or eligibility, use the channels below. We handle legal correspondence separately from general account support, so please be specific about the nature of your request when you get in touch.

Legal Enquiries Email Send formal legal requests, data access queries, or policy clarification questions to our legal correspondence address. Include your account reference for faster handling.
Account Support Chat For account-level concerns that touch on terms — such as a payment dispute via JazzCash or Easypaisa — our chat team can escalate to the legal review queue.
Written Request Path If your request requires a formal written response, submit it via our support portal with the subject line marked Legal. We acknowledge written requests within our standard review window.

Answers to Policy and Account Rights Questions

These are the questions we get most often about our legal terms, your account rights, and how policy works in practice for Pakistan-based access.

Yes. Completing a transaction through JazzCash, Easypaisa, or Raast confirms you have read and accepted the terms in effect on that date. Check this page before transacting if you are unsure.

We publish updates on this page before they take effect where possible. Continued account use after a change means acceptance. We recommend checking this page periodically, especially before large transactions.

Send a written request to our legal email channel with your account reference. We will confirm what data we hold and provide it in the format required by applicable rules in your region.

Closing your account does not automatically erase all records. We retain data for as long as law requires — typically for compliance and transaction audit purposes. Request details via the legal contact path.

Access depends on local law and the region you are in. We do not make that determination for you. Confirm that online account activity is permitted in your location before opening or using an account.

Raise it first through account support chat, referencing the specific JazzCash, Easypaisa, or Raast transaction. If the matter is not resolved, it can be escalated to formal legal review via the written request path.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.